Hello,
I believe you need to enable the .Net framework. I have provided a link below with instructions. Hope this work for you, if not please go to www.logbook.com and click on the CHAT NOW button on the right side to connect with a technician. They are available Monday - Friday 8am - 4:30pm MTN Time.
http://blogs.technet.com/b/aviraj/archive/2012/08/04/windows-8-enable-net-framework-3-5-includes-net-2-0-and-3-0-i-e-netfx3-feature-in-online-amp-offline-mode.aspx
Quote