in

Eclipse Logbook

Customer discussion and support areas

Reply to an Existing Message

The message you are replying to: Re: Program locks up when trying to register
LarryBoy wrote the following post at 08-12-2010 9:28 AM:

That usually indicates a connection problem between Logbook software and our website. Sometimes it's just a temporary internet problem, so try again in a few hours and see if it works.

If it still fails, it's usually a firewall issue. Try disabling your firewall just long enough to register, and then re-enable the firewall. If you need help contact our support department during business hours, preferrably when you have high-speed internet access and we can remote-in to your computer and help see what's going on.

--LarryBoy

Quote
   
Please type in the numbers that appear above:

:
© 2007-2008 Eclipse Software Systems Inc.     Terms of Use | Privacy Policy