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digitized signature question

Last post 05-27-2011 9:12 AM by LarryBoy. 1 replies.
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  • 05-26-2011 11:30 PM

    digitized signature question

     How long to process a signature from a fax? I sent a fax on 5/23/11 and have yet to hear back from you. thanks John Hillman

  • 05-27-2011 9:12 AM In reply to

    • LarryBoy
    • Top 10 Contributor
    • Joined on 11-05-2007
    • Greeley, Colorado
    • Points 3,777

    Re: digitized signature question

    It varies based on our support load, but your signature is already completed. Our automated system should have sent you an email when it was completed at the email account you used for registration; perhaps it got snagged by a spam filter?

    In any case, just unlock your software (top menu bar > Help > Unlock) and follow the prompts. That will deliver the signature to you.

    Cheers,

    --LarryBoy

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